Work from Home Jobs in Phoenix AZ
We have been pursuing hard-working and self-motivated customer care Representatives to participate our developing team of Work From Home call center specialists. This position is geared towards any person who is great at customer service, has strong computer abilities, and has a desire to function at home. If you satisfy those criteria, you may be very effective within part. SYKES Residence seeks qualified people and locations customer support Reps in roles that best fit their skills.
Job Obligations
You'll experience a different sort of style of work, working from the comfort of your own home workplace. Considering our many consumers, we are able to offer numerous phone calls or chat solution queues you could possibly discover interesting: customer care, Account Management, Technical Support, Billing / Collections, and Inbound product sales. Just like if you were sitting in a tradition call center environment, the main responsibility is to respond to back-to-back telephone calls and customer service inquiries during your shift to aid clients and solve problems for each telephone call, as if you were working inside a traditional call center.
Various other duties includes:
- Successfully working with any dilemmas and resolving problems that occur on the phone with efficient interaction skills
- Regularly utilizing multi-tasking abilities to follow an inside procedure for knowing the problem and finding a solution into the issue while communicating with the consumer
- Handing numerous telephone calls each day without losing enthusiastic vocals and mindset
- Answering all phone calls immediately and effortlessly
Demands
To be eligible for the career, you must be over 18 years of age and now have about a higher school diploma or equivalent. Furthermore, the client provider Rep should be offered and willing to work at minimum one, ideally two weekend days each week.
Other demands feature:
- Exceptional business and administrative abilities, Strong capacity to multi task, good and expert attitude
- Home office that fits minimum skills (specific computer system needs, Internet, telephone line and headset). More details is going to be supplied while you go through our application procedure
- Legally authorized to the office in the us
- Must certanly be computer system literate with Microsoft workplace skills, chosen
- Passionate about helping customers
Advantages
Unlike all home based roles, there aren't any startup costs associated with this role, and you're a normal employee of SYKES Residence. You will be paid hourly and several programs have actually performance incentives, advantages, plus. SYKES Residence has a stronger affinity to marketing from within together with majority of we leads, supervisors, trainers, account supervisors plus, additionally work from their very own houses.
Here are a few associated with the benefits we offer:
- Virtual team environment
- Usage of health benefits
- Paid instruction to ensure our employees are successful
- A better job opportunities and gratification rewards
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